Conquering chatbots: How an artist gets people to love using them

Presented by GameOn We have a fraught relationship with chatbots. Designed to help resolve many of our customer support issues, most tend to complicate matters more, frustrate us and leave us in the precarious...

How feedback fuels innovation that customers actually care about

Presented by SurveyMonkey There are a lot of terms floating around Silicon Valley these days that describe a new path to success. Incubator, accelerator, bleeding edge, decacorn (a unicorn worth $10B), bootstrapping, growth hack:...

Amazon’s continued quest to put Alexa everywhere

Announcements at the Amazon devices event this week came at a blistering pace. In a roughly 80-minute span, the company revealed a menagerie of new smart devices that includes speakers, a smart display,...

Mercury raises $20 million to offer bank accounts tailored to startups

Mercury, a San Francisco-based firm offering banking services tailored to the needs of startups, today announced that it’s raised $20 million in series A funding led by Charles River Ventures, with participation from...

Terminal raises $17 million to help startups build remote engineering teams

Many companies prefer to have all their employees working under the same roof, but there has been a growing push toward the distributed workforce model. A key benefit of this approach is that...

Amazon debuts doorbell concierge so Alexa can screen your visitors

Amazon today shared plans to roll out Doorbell Concierge, a way for AI assistant Alexa to answer your front door and speak with visitors through Ring video doorbells. Concierge will begin to roll...

eBay CFO Scott Schenkel assumes interim CEO role as Devin Wenig departs

Online commerce giant eBay has announced that CEO, president, and company director Devin Wenig is leaving, with former chief financial officer (CFO) Scott Schenkel picking up the reins on an interim basis. Wenig had...

KPMG: Consumers are embracing making purchases with blockchain tokens

Consumers of all age groups are increasingly willing to buy things with tokens, according to a blockchain survey by KPMG. That bodes well for cryptocurrency tokens based on blockchain, the transparent and secure decentralized...

Duda raises $25 million to bring its website-building platform to more companies

Website-building platform Duda has raised $25 million in an equity round of funding from Susquehanna Growth Equity (SGE). Founded in 2009, Palo Alto-based Duda targets agencies, hosting companies, publishers, freelancers, and anyone that offers...

Amazon acquires cloud startup INLT to help U.S. merchants import goods

(Reuters) — Amazon has bought technology startup INLT for an undisclosed amount, the company told Reuters on Tuesday, in a transaction that will help merchants on its online marketplace more easily import goods...

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