UX Faux Pas’: How NOT to Design Software

UX Faux Pas': How NOT to Design Software

It goes without saying that when you design software, you want users to be able to interact with it in an intuitive, effective, and efficient way. You don’t want them to be frustrated or confused. But, unfortunately, that doesn’t always happen.

With users expecting more than ever from their digital experiences, it’s becoming increasingly important to make sure your software is designed properly.

So, what are some of the most common errors in UX design? Here are a few that you should be aware of ahead of your next project.

Failing to Test

One of the most important steps in the design process is user testing. This is your chance to find out what your users think and how they use your software.

Failing to test can be a major mistake, as it can mean you miss out on vital feedback that could make the difference between a successful product and an unsuccessful one.

Understanding how to test your product is crucial. Testing doesn’t mean ‘spot checks’, it means having thorough processes that close off any issues a long time before launch.

Ignoring Accessibility

One of the worst mistakes you can make in UX design is ignoring accessibility. This means making sure that your product is accessible to all users, regardless of their ability or disability.

This could mean making sure your site is compatible with screen readers or making sure your interface is easy to navigate with the help of a keyboard.

It’s not just a matter of being polite to your users, either. In most countries, you are legally obliged to make sure your product is accessible to everyone, so it’s worth taking the time to get it right.


Inconsistency can be a huge problem for software, as it can lead to confusion and frustration for users.

Make sure all the elements of your design are consistent. For example, ensure that buttons and menus use the same colors, shapes, and sizes, and that the same functionality is present throughout the software.

If you were to ask any Software Development Company London has, this would be one of the most underestimated issues during the design phase.

Not Researching Your Users

Another common mistake made is not researching your users. After all, it’s impossible to create a great product without understanding who it’s being designed for.

Make sure you have a clear picture of who your target audience is and what their needs and wants are. This will help you to tailor your product to the needs of your users and ensure the best possible experience.

Ignoring User Feedback

It’s also important to remember that user feedback is an invaluable source of information. Too often, we see product owners that ignore user feedback and simply plough on with their own ideas, no matter how misguided they may be.

Make sure you actively seek out user feedback, listen to what people are saying and incorporate it into your design process.

Too Much Information

Finally, it’s important to make sure that you don’t overload your users with too much information.

If you provide too much information at once, users can become overwhelmed and confused. It’s better to provide information in a clear and concise manner, or to break it up into smaller chunks.

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