Samsung Galaxy S24 Ultra screen is acting a bit dull, and it’s not a defect

Update (February 3, 9:42 pm ET): Samsung Spain says the company meant to tweak the Vivid profile on the Galaxy S24 Ultra.

What you need to know

  • Reddit and Samsung forums light up with complaints that the Galaxy S24 Ultra’s vivid color profile appears washed out compared to previous Galaxy models.
  • Samsung promises a fix, with the company’s developer team actively working on a software update to address issue.
  • There’s no date mentioned for the fix, but customers are advised to stay connected to Wi-Fi for the update.

Samsung has confirmed that there’s a software-related issue with the Galaxy S24 Ultra’s screen after several customers hit a snag with the display.


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