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Four must do strategies to integrate technology into business operations — Retail Technology Innovation Hub


Assess the present tech setup

Similar to financial audits, auditing your current tech setup gives you specific areas for improvement.

It includes –

●      Performance evaluation of management/performance monitoring software or tools

●      Verifying data privacy and security measures

●      Reviewing AI tools’ performance

The reason to conduct these reviews is to identify weaknesses in your current systems.  (if you haven’t leveraged any tool yet, don’t fret. We’ll look into four specific strategies going forward).

After you realise the gaps post analysing the audit report, you get an exact list of business needs that call for a better solution.

For instance, if you already have a fleet management system in place but you identify there’s an increase in vehicle service costs. Knowing this fact opens up new routes. Probably investing in battery intelligence software is smart you may think, or going for a system that has an inbuilt battery intelligence tool.

Tip: Create an audit checklist before conducting the audit to ensure it is smooth.

Getting to the strategies.

Four strategies to integrate technology into business

The strategies covered here come in handy for managers ranging from the automotive industry to the tech and marketing industries.  

1.   Use fleet work order template

If you’re finally done with filling spreadsheets, and paper forms, it’s time to find you a work order software for your fleet.

Why? To make an otherwise lengthy process of issuing and finishing work orders simple.

Let’s look at the typical workflow of a fleet manager without a work order template.

Scenario: Vehicle/s need servicing.

  1. The vendor calls the manager to inform so

  2. The manager calls the concerned person (mostly technicians) to look into the matter and get it done

  3. If it’s a giant fleet management system, the technician calls up another technician who manages this specific segment and location

  4. Assuming the calls weren’t missed and there was absolutely clear communication between all three parties, the work gets done

A long long process indeed. Not the most reliable one either.

Cut down this four to five step process to a single-step method by incorporating a fleet work order template. Monitor and manage hundreds of vehicles (with accuracy) with such templates. Through them, the technicians know about the vehicle part/s that need repairs, vehicle services overdue, vendors for which they’re supposed to repair vehicles, and much more.

Go for a customisable template so that you can edit the fields as per your business requirements. 

How do these templates benefit you?

●      Streamline fleet maintenance

●      Streamline repair workflows

●      Build detailed service histories

●      Gain control of service spend 

●      Say goodbye to incessant calls, messages, and emails to the technician/s

●      Clear communication (as all the involved parties have access to the template and know what they’re supposed to do)

●      Saves time

Along with in-house tracking of vehicles, you also get to track outsourced maintenance, providing you with a holistic fleet maintenance system.



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