Engineering simulation software giant Ansys Inc. (NASDAQ: ANSS) has jumped on the artificial intelligence trend with the unveiling of its AnsysGPT virtual assistant modelled after ChatGPT.
Announced on Thursday, the virtual assistant is a general-use tool capable of providing continuous customer support. The company trained its AI offering using proprietary data so it can help provide answers to customers’ engineering related issues in seconds.
The tool employs advanced data engineering techniques to index and organize information across the Ansys portfolio, creating a customized knowledge repository. Since its beta launch, the AnsysGPT knowledge base has expanded thirtyfold, significantly broadening and deepening the portfolio to improve the accuracy and usefulness of responses.
The latest version of AnsysGPT has undergone thorough testing to ensure the accuracy and performance of its responses, as well as compliance with data protection standards. It sources its knowledge from an array of public materials, including product documentation, training resources, frequently asked questions, technical marketing content, and discussions from the Ansys Learning Forum. The infrastructure has also been enhanced to provide better security and the capacity to serve thousands of users.
“The release of AnsysGPT marks the availability of a transformational AI-powered technical support avenue for Ansys customers,” said Anthony Dawson, vice president of customer excellence at Ansys.
“AnsysGPT is a complementary tool that empowers customers to find answers to intricate questions on their own. This release boasts improved response accuracy, performance, data security, and compliance for users — resulting in accurate, rapid answers to their most important engineering questions.”
An example of the AnsysGPT dashboard that has a clean, easy-to-use interface. Image via Ansys.
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AI sector has exploded since first version of ChatGPT
Ansys Inc’s new AI offering is only the latest in a series of artificial intelligence offerings.
The artificial intelligence sector has exploded since OpenAI came out with its first version of ChatGPT in November 2022.
Since then companies like Alphabet (NASDAQ: GOOGL) subsidiary Google, IBM (NYSE: IBM), and Microsoft Corp. (NASDAQ: MSFT) have incorporated AI into their operations.
Google has gotten involved with initiatives like its subsidiary DeepMind, which focuses on deep learning and artificial general intelligence. This technology enhances Google’s array of services, including search algorithms, advertising, language translation, and autonomous driving through Waymo.
IBM is renowned for its AI product, Watson, which has applications in healthcare for managing patient care, in finance for risk assessment and compliance, and in various other sectors for solutions like IoT and security.
Microsoft has also made substantial investments in AI, integrating it into their cloud services through Azure AI, enhancing productivity tools like Microsoft 365, and developing specialized solutions in areas such as healthcare and cybersecurity. These companies continue to expand the scope and impact of AI across numerous industries and applications.
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