The biggest challenge in IT isn’t tech — it’s building a culture of collaboration

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Moving forward, according to Dr. Metz, technology will continue to drive change and transform healthcare business models. “There’s going to be continued technology development, there’s going to be heightened consumer expectations, there’s going to be more commoditization of care and there’s going to be greater financial demands placed on consumers,” he said.

The only constant in all this uncertainty? “Nobody knows where this all goes,” Dr. Metz said.

More articles on health IT:
Partners HealthCare’s investment strategy that led to $154M commercial, investment income in 2018
UnityPoint strategy head Kent Lehr runs the innovation team like a startup: ‘You cannot be afraid to go all-in’
How Cleveland Clinic’s model of care translates from Ohio to China: 3 Qs with Luye Medical Group CIO David Chou

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