Artificial Intelligence

Synaptic Aviation Deploys its Artificial Intelligence Technology with Unifi


Synaptic Aviation launched its Artificial Intelligence (AI) technology to provide cutting edge, unprecedented visibility into ground operations for the aviation industry. In partnership with Unifi, the largest provider of aviation services in North America, the two have signed a service agreement with the goal of improving Unifi’s industry-leading safety and on-time performance, facilitating efficient aviation operations and a seamless customer experience. 

Synaptic Aviation’s AI platform produces smart, usable data that tracks activity and procedural compliance from start to finish while creating a real-time log of events. Historically, customers have been limited by the manual aspect of data gathering. This never-before available data gives the customer control of turnaround activities allowing them to prevent avoidable service failures and become predictive over time.

“At Synaptic Aviation we are passionate about pushing the limits of AI to solve common operational challenges that ground service providers, airlines and airports face every day,” said Juan M. Gómez, CEO, SynapticAviation. “Our solution is pioneering and delivers results within weeks.” 

Synaptic Aviation tracks thousands of flights and provides key operational information like average turn time, gate utilization, mandatory foreign object damage (FOD) prevention walks, ground power unit (GPU) connection times, jet bridge status and more.  In addition to the operational metrics being measured, Synaptic Aviation provides key compliance reports to help Unifi maintain safety measures around the aircraft.  “At Unifi, we’re always looking for ways to improve operations and safety for both our customers and employees,” said Brian Bartal, SVP of safety for Unifi. “Synaptic Aviation provides an innovative way to further reduce human error.”

The partnership focuses on improving training, follow up, compliance and meeting airline designated standards for connections and first bag out. The AI technology minimizes avoidable disruptions and service failures while aircraft are being serviced on the ground. In addition, Synaptic Aviation improves safety and efficiency, helping to minimize injuries and create a reliable operational environment.  In a world with continued air travel challenges, advanced AI and computer vision have the capability to reduce avoidable delays, reduce CO2 emissions and lower operational costs. “The aviation industry will never be the same,” said Gómez.  “AI enables a type of visibility that gives our customers every piece of information they need to change the behaviors that cause service disruptions and unsafe working conditions. The result is a safe, reliable operation, a seamless customer experience, and an increase in customer loyalty.”



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