Cloud

Salesforce completes $27.7B Slack acquisition


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Salesforce has completed its Slack acquisition, nearly eight months after first announcing plans to acquire the team communication platform for a whopping $27.7 billion.

As a result of the deal, Salesforce said that it plans to combine Slack with Salesforce Customer 360, a customer data platform tool it introduced in 2018 that allows companies to connect Salesforce apps, Map teams and reconcile data sources across a whole organization.

“Together we’ll define the future of enterprise software, creating the digital HQ that enables every organization to deliver customer and employee success from anywhere,” Salesforce CEO, chair, and cofounder Marc Benioff said in a press release.

The pandemic-driven remote work boom has created an insatiable appetite for team collaboration tools, with the likes of Zoom and Microsoft Teams capitalizing on the burgeoning distributed workforce. However, Slack struggled to fully seize the moment due — in part, at least — to aggressive competition from Microsoft Teams.

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