Microsoft mandates Chinese staff to use iPhones, not Android

“The main reason was ensuring all staff could access critical security tools like Microsoft Authenticator,” according to Robert. “The app is available on both iOS and Android worldwide, but Google Play’s absence in China presented challenges for Android users there.”

Other authentication apps are available but using Microsoft’s own technology on a single supported device platform has advantages in simplifying support headaches.

Security concerns may also have played a role, according to Robert.


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