Profile: Isabel Muñoz Vilacides, Director of Productivity and Quality Engineering at CloudBees
A research study by The National Center for Women & Information Technology showed that “gender diversity has specific benefits in technology settings,” which could explain why tech companies have started to invest in initiatives that aim to boost the number of female applicants, recruit them in a more effective way, retain them for longer, and give them the opportunity to advance. But is it enough?
Last year, we launched a diversity series aimed at bringing the most inspirational and powerful women in the tech scene to your attention. Today, we’d like you to meet Isabel Muñoz Vilacides, Director of Productivity and Quality Engineering at CloudBees.
Isabel Muñoz Vilacides, CloudBees
Isabel started her career as a developer but ended up managing quality engineering teams which she has continued doing for the last ten years. Since then she has helped different companies to reach continuous delivery by improving their development, testing and release processes through automation and risk analysis: the biggest Spanish social network Tuenti, Rakuten video-on-demand service, the JIRA Cloud and Infrastructure Services divisions at Atlassian. Currently, Isabel is an Engineering Director at CloudBees where she is responsible for the Jenkins foundations development division.
She believes in giving back to the community and is, therefore, a frequent speaker at testing meetups like After Test and Agile Barcelona, and she has also spoken at international conferences such as Devops Days, itSMF and expoQA where she has also formed part of the selection committee.
What got you interested in technology?
When I was three years old, my dad started to teach me to read just to be able to program with him on his MSX computer. Sometime later I experienced the excitement of writing some simple directives on the computer and then things magically came together.
But what really got me into Computer Engineering were numbers. I loved Math and wanted to become a mathematician, but at that time mathematicians were not known for earning a high salary. This made my working-class parents encourage me to pursue another career, so I looked for another mathematics-centric degree and Computer Engineering was the best one.
I started working while I was studying to be able to pay my college tuition. I started as a developer and spent some years building websites to pay my bills. Then I changed companies as a developer and my new employer thought I had an eye for quality and processes, and offered me the chance to build a QA department. At that time I didn’t even know what QA stood for, but they were offering me a raise with it, so why not?
I had to teach myself everything about testing: from manual testing, to using recorders, to building frameworks and getting continuous integration practices in engineering. It was a long ride, almost four years of my career, but it was incredibly fun.
A strong support system
My parents always supported me, but some friends and relatives kept asking me why I wanted to study something so complicated. “Get into business like your brother”, they said.
My dad showed me how rewarding programming could be, my mum taught me I could do anything I wanted, that nothing was impossible. My parents support combined with my own experiences and mistakes that I learnt from, got me to where I am now.
It is interesting that I went from a girls-only school to a male-dominated university, and on to an equally male-dominated workplace. I think that helped me to not feel the need to conform. I developed a pretty strong personality among other women and when I reached high education, I knew who I was and what path I wanted to take in life.
It was not an easy path.
Looking back at my career and all the different roles I have held, I feel very fortunate for all the opportunities I have been given. I have been able to learn, teach, experiment and grow as a professional with every challenge and mistake made, and I am sure there is more to come.
But it was not an easy path. Every time I was given a new role, a promotion, more responsibility, I had to prove myself more than my male colleagues. This is a burden others do not have, which makes the journey more difficult and unbalanced.
There have been circumstances where colleagues have taken credit for my ideas or achievements, but over time people realise who really gets things done. But the grey area in between is always uncomfortable; the awkward silences in meetings when you say something and no one supports it and five minutes later someone else says the same and everybody is supportive. You have to be true to who you are and grow a thick skin to speak up or not care. I am sure any female colleagues reading this now will relate.
A day in Isabel’s life
I work at CloudBees as a Director in Engineering focusing on the foundations of Jenkins, the #1 continuous integration and delivery tool in the market.
CloudBees is a distributed company which means that I get to work with people from all around the world. That makes my schedule a bit challenging sometimes, but it’s totally worth it given all you can learn and achieve working in such an environment.
There are very few routines that I have for every workday apart from the development team rituals:
- Setting goals for the day, both the unrealistic and realistic ones
- Trying to get things done between meetings while I listen to music. Hopefully, you won’t be around on the days on which I sing while I work
- Wrapping up the day and seeing what I have achieved. This is my favourite and most important one. As a director in Engineering it is sometimes difficult to measure your impact and progress, so keeping track of daily achievements and not only team goals, helps one see the daily impact you are having.
Why aren’t there more women in tech?
There are two sides to this coin: getting more women in tech, and once they are in, keeping them.
There is a cultural aspect that cannot be solved by the tech industry alone. Gender roles are part of the values that are taught to little boys and girls at home, and that is how we are losing most of the potential women in tech. This is why when I lived in Australia I became a mentor at a boys’ school. You would wonder, why a boys’ school? Well, I wanted them to meet me, see that our interests were similar, that being a software engineer was not only about wearing black t-shirts, and most importantly, that I could teach them and help them achieve their goals to become engineers as well.
There are not many women in the recruitment pipelines. “It is difficult to hire”, we keep saying, but what are companies doing to make sure, that once they find talented women, they do not leave? If you do not feel cared for and you do not have a sense of belonging, you will eventually pursue another career.
Women in STEM
Diversity, in general, makes the products you build richer, and women are a part of that diverse picture. Being around people who are different from us makes us more creative and diligent which also feeds into inclusion, acting as a catalyst.
We shouldn’t forget that our customers are also diverse and that we are building our products for all of them. Diversity is not only about development teams but about the audience we are building products for: left-handed, elderly people, women, men…
Challenges women in tech face
Women and minorities in tech are victims of other people’s biases. That is a pretty big entry-level challenge. The fact that when I meet engineers at conferences, they always think I am a designer, a marketer or even part of the staff of the conference, is a clear example of how unexpected it is to have a skilled female engineer.
Going back to the point about minorities, the second biggest challenge I see is the sense of belonging. As a woman in tech for over 12 years, I have almost always been the only woman in the room. You are different, you feel different and you don’t feel that you belong in the group. That happens even in healthy groups, boys’ clubs aside.
Luckily there are companies that proactively support female talent like CloudBees where I have the pleasure to work with very talented women in product management, engineering management and development.
Tips & tricks
Measure, measure, and measure. It is important that you have clear measurable goals so that you can get things done and back your impact with data. That way the burden on ourselves to prove that we are good enough disappears.
Don’t miss our Women in Tech profiles:
- “Technology reflects the people who make it”
- “In the right company, working in tech is a great career”
- Why women fall out of the tech pipeline
- Breaking the mold: ‘It’s not that you’re good — it’s that you’re female’
- How to avoid the culture of male programmers
- Creating an equal playing field is about more than just teaching someone coding skills
- The more women you see in STEM, the less intimidating it is for others to join
- The tech industry tends to lose women along the way. Change is underway
- How to get (and stay) into the tech industry: Tips & tricks for women
- Transitioning into a tech career? Silicon Valley culture is one of the biggest initial obstacles
- Abby Kearns: “Diversity ensures continuous innovation”
- “In technology, you become a lifelong learner — More women should embrace this career”
- Cultural impact is not driven by gender, but by diversity
- Everyday superheroes: “I don’t have a role model, my career was based on my mistakes”
- Diversity talk: For tech, it’s less about a pipeline problem and more of a marketing problem
- Diversity talk: It’s important to receive support from tech communities
- Everyday superheroes: Women just need to see more of us — techie women
- Anyone who wants to learn and grow won’t continue in an industry that tells them they are stupid
- There is too much allowance for tolerating toxic people in tech
- Coding myths and how finding communities like Hear Me Code helps you learn best
- 3 strategies to try out if you want to support women in tech
- Young women carry less career gender bias and more media influence
- Women are often pigeonholed into “soft skill” roles and pushed away from engineering
- Diversity talk: Many women suffer from the impostor syndrome
- How to succeed in tech: Shutterstock’s Rashi Khurana gives her tips
- Diversity talk: Using lingo is making tech sound harder than it really is
- Diversity talk: “We can’t expect men to hand us equality on a silver platter”
- How to succeed in tech: Agnès Crepet gives her tips
- “Many people still need to be taught that diversity is more than just a trend”
- “Many companies lack the infrastructure & career growth opportunities to support female employees”
- “Diverse teams can help prevent unhealthy competition that occurs sometimes in male-dominated teams”
- How to succeed in tech: Testlio’s Kristel Kruustük shares her tips
- “As the tech field becomes cloud-based, the flexibility and remote work culture will grow”
- How to win the diversity battle: Tips from Atlassian’s Molly Hellerman
- Diversity talk: “Women should not be herded into a career to meet quotas”
- “The tech industry can move even faster by increasing the diversity of talent”
- Diversity talk: Even if your team is not very diverse, what matters is that they value you
- Diversity talk: Exec reveals her secret to success — Always be curious
- How to win the diversity battle: Tips from GitLab’s Barbie Brewer
- Diversity talk: Tips from Lisk’s Gina Contrino on how to succeed in tech
- “The combination of tech IQ and people EQ can set you apart in the tech world”
- “Mentorship, acceptance, and trust are really important in fostering gender diversity in the workplace”
- The tech industry is not solely responsible for pushing gender diversity
- “There isn’t enough clarity on what it means to work in tech and to be a woman in tech”
- Diversity talk: Exec reveals her secret to success — Become comfortable with change
- Diversity in the AI world & how imposter syndrome is vital!
- “Even if women decide to work as developers because they are passionate and qualified, they are sometimes treated like diversity hires”
- “We need fewer WiT luncheons and more women coding & deploying projects side by side with men”
- Diversity talk: How to overcome challenges in the workplace
- “We need to increase the awareness of the benefits and challenges of diversity”
- Diversity talk: The biggest obstacle we currently face is the idea that equality is here already
- How to succeed in tech: “Go ahead and do it. This is a great option for women”
- “I think the topic of diversity is viewed very narrowly to only mean race or gender”
- Breaking the mold: “Women are not solely responsible for solving the diversity challenge”
- How to succeed in tech: Katerina Skroumpelou gives her tips
- How to get (and stay) into the tech industry: Ana Cidre shares her tips & tricks
- Diversity talk: “We need to ditch the idea that women don’t love their careers as much as men do”
- How to succeed in tech: Samantha Quiñones gives her tips
- Diversity talk: People who act as gatekeepers in the tech community are part of the problem
- How to succeed in tech: Tzofia Shiftan shares her tips
- Diversity talk: “Tech is one of the most flexible and evolving industries that can work in women’s favor”
- Diversity talk: “If you want to advance, make it known and be persistent. You’ll need a thick skin”
- How to get (and stay) into the tech industry: Sherry List shares her tips & tricks
- How to win the diversity battle: “Well behaved women rarely make history”
- Diversity talk: “When dealing with challenges, it is not a time to be depressed or let self-doubt engulf you”
- How to win the diversity battle: “The tech industry is not as bad as it sounds”
- How to succeed in tech: Áine Mulloy gives her tips
- “Having more women in management roles can and will create a safe place for other women to flourish”
- “The number of women in tech is increasing but the growth path for them is not very lucrative”
- How to succeed in tech: Sauce Labs’ Pamela Prosperi gives her tips
- Diversity talk: Not everyone wants to be a ‘pioneer’ and be the ‘first female developer’ or ‘first female VP’