How To Fix HiSense Not Charging Problem [Troubleshoot]


Nothing is more troubling for a person when he learns that his smartphone is going through a “not charging problem”. Imagine a time when you need your phone to take down phone numbers, click pictures and you are struggling to charge your phone. Your lovely smartphone becomes a headache when you need it the most. No matter how lucrative spec sheet your smartphone boasts, it’s basically useless if the battery doesn’t charge. Even the best of us think of approaching the service centers when we encounter such a problem without knowing that this issue can be fixed by ourselves. This article gives a step by step guide to fix android not charging problem.

How To Fix HiSense Not Charging Problem [Troubleshoot]

How To Fix HiSense Not Charging Problem [Troubleshoot]

Step 1: Check the power supply

There could be a problem with the power outlet you’re trying to charge from. The power supply may be suited for other things but it might not be the right fit for your mobile charger. Try solving the problem by plugging the adapter into a different power source. If you are charging your smartphone using a laptop, try plugging in the USB cable to different ports or consider charging your phone using the wall charger. You can also try to juice your device using a power bank if you have one.

Step 2: Check the cable

Even if you are using a good quality cable, there are always chances of wear and tear due to regular use. This may also be due to curving and bending it beyond a certain level. Try a different cable and if your phone charges fine with the other one then you know where the issue lied.

Step 3: Check your adapter

Check the wall plug adapter. You may have a single charging brick else a traditional charger with the cable and brick inseparable. The adapter often loses its efficiency leading to no charging or slow charging problems. There could be issues either with the charging head or the USB port where the cable is inserted. Charging head is the part of your charger that plugs into the wall socket. They could have been bent due to rigorous plugging and unplugging over time. There are also possibilities that you may have loosened the USB port on the adapter which may be creating the problem. For this, try to see if you can charge other devices with the charger. If not, you can use a different charger or invest in a new one.

Step 4: Check the USB socket

The port where your charging cable connects with your phone is a dust magnet and accumulates all gunk in your pocket and surroundings. Check or clean out this port. You can do this easily by blowing into the charging port to clear dirt and pocket might have collected there. If the problem is still not resolved, it is quite possible that the USB port is damaged. In this case, you’ll have to take it to the service center to get it repaired.

Step 5: Reboot Your Device

This is the most basic step in fixing any issues related to any device. Power OFF your phone using the power key. Wait for a few seconds before you power it ON again. This might solve problems which keep your phone from charging when the system crashes. After rebooting, try plugging in and check if it worked.

Step 6: Update the firmware and applications

Updating the apps as well as the firmware to the latest available is a fix to many problems. It strengthens the defense against bugs and viruses. Navigate to Google Play Store and update all the apps manually or by selecting ‘auto-update’. Firmware updates can be checked within the settings section of your smartphone where you can see the latest update available.

Step 7: Clear cache files

Open Settings>>Applications and then find the downloaded apps. Tap on every app individually to clear its cache memory. Also don’t forget to clear the storage cache which can be dealt with simply by opening Settings app and navigating to Storage or Memory and then, clear the Cache Memory. Uncleared or accumulated cache files hamper the system’s performance and can be a cause for charging problems.

Step 8: Perform a hard reset

this should be the last and final software fix that you can try. Make sure that you get a backup of all the data saved on your device because once you proceed with the factory reset option, all data is lost permanently. Turn off the phone. Press and hold the Volume Up key and Power key simultaneously until the Android system recovery screen appears. Use volume keys as navigator to highlight the “wipe data/factory reset” option and then use the Power button to make the selection.

Step 9: Rollback updates

If you find charging problems after updating your device, you always have an option to roll back to the older version. However, running an older version on your phone can pose minor security risks which you should be aware of before the rollback. For this, find the older version you wish to downgrade to. Place the downloaded ROM on your device. Now restart your phone in recovery mode. Format and clear cache and then select install. Now you have the older version of your operating system. You must wait for a new update to get these bugs fixed.

Step 10: Try replacing the battery or get help from an authorized service center

Your battery can be a cause of the problem. If any of the above methods do not work, you may get a replacement of your battery if your phone is under warranty. If the battery is user-removable, you can remove and take it directly to the manufacturer. It is suggested to take the device to the service center as there are possibilities that your phone might have some internal issues. In this case, battery replacement won’t help in fixing charging problems.

Tips to keep your smartphone’s battery healthy

Always use an original charger that is the one that came with your phone. If it gets damaged, buy a new charger with the same voltage/current ratings as the previous one or preferably invest in an original from that you get from the smartphone manufacturer.

  • Calibrate your smartphone’s battery
  • Prevent overheating of the device as it drains the battery faster, and it reduces its life.
  • Don’t overcharge your device. Overcharging results in bad battery health and thus reducing battery life.
  • Try to keep the battery half full. Try to keep your battery charged above 50 percent as much as possible for the best battery lifespan.



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