DoorDash now warns customers that not tipping ahead of time may result in slower delivery

Everyday, Dashers go the extra mile to help connect consumers with the best of their local communities. That’s why we encourage customers to show their appreciation by tipping. 

As independent contractors, Dashers have full freedom to accept or reject offers based on what they view as valuable and rewarding. While the vast majority of customers do leave a tip, offers that don’t include a tip can be seen as less desirable – this impacts our entire community, leading to longer wait times for customers, orders sitting longer at merchants, and less value for Dashers. 

This reminder screen is something that we’re currently testing to help create the best possible experience for all members of our community. As with anything we pilot, we look forward to closely analyzing the results and feedback.


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