Tech reviews

Chamberlain myQ Smart Garage Hub review: The smart garage controller to beat is also the least expensive


Along with Genie, Chamberlain is one of the big two garage door opener manufacturers, offering equipment under its own brand name as well as the popular LiftMaster and Craftsman brands. As such, it stands to reason that it would have some idea of how to make high-quality smart garage door technology. Turns out, that instinct is correct.

The Chamberlain myQ Smart Garage Hub supports a wide range of openers from a multitude of brands, but you’ll need to check myQ’s fine print to determine exactly whether your opener is compatible. Since I have recent-model Liftmaster openers in my home, I encountered no compatibility issues.

Unlike some other brands, the myQ Smart Garage Hub is completely wireless. You only need to plug it into wall power and attach a sensor to the door. In essence, the myQ system works just like any other add-on garage door remote control, pairing directly with your opener hardware via the “learn” button. Once paired, you can communicate with the hub via myQ’s mobile app in order to send a wireless signal to the opener, telling it to open or close.

Because no additional wiring is necessary, setting up the myQ is quite simple. Unbox and plug in the hub unit, mount the wireless sensor on the door with Velcro and sticky tape, and press the learn button when instructed. After also creating an account through the myQ mobile app and pairing the hub with your Wi-Fi network, the process is complete. I didn’t experience a single hiccup along the way.

chamberlain myq 2 Christopher Null / IDG

Chamberlain provides a mounting bracket and screws to let you affix the controller to the ceiling, but it works just as well in a less permanent configuration.

The myQ app is relatively self-explanatory, though it provides two ways to organize your garage doors, either with a single large opener button front and center or with all the openers on the same page. This isn’t exactly unusual, except for the fact that in order to open a door, you must tap the “open” icon just once in one of these views, and double-tap it if you’re in another view. At first, I thought the system wasn’t working when single taps failed to open the door, only to realize my error after a little experimentation.

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myq 3 Christopher Null / IDG

One myQ hub can manage two compatible garage-door openers, but the price tag for the second sensor is a whopper.

The myQ system feature set includes the ability to set up alerts when a door is opened, closed, or stopped in between, as well as the ability to set up schedules. There is no automatic close feature included. My only complaint is that each alert must be manually configured, and the interface for setting up these alerts isn’t the friendliest. If you want alerts to warn when a door has been opened, closed, and left open for a certain amount of time, you must manually create three different alerts.

The good news is that these all worked fine in my testing, and myQ’s logging system made it easy to keep track of everything that was going on.

When you use the app to close a garage door, you’ll immediately discover the most common complaint about the system: A loud beeping that lasts for a full 30-plus seconds (in my case, continuing until well after the door was completely shut).



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